These terms are between you and LinkDigital ("LinkDigital", "we", "us"), operated by Tom Doyle-Engler doing business as LinkDigital, and apply to linkdigital.io, our booking and messaging tools, and our website, SEO, and ads management service. By paying an invoice, starting a subscription, or using the service, you agree to them.
Website, SEO, and ads management service
What we provide
A local website, search engine optimization (SEO), and management of your online advertising campaigns (for example Google and Meta). The details of what is included are described on our service page. Anything outside that, such as additional services or add-ons, is a separate agreement.
Fees and billing
Monthly fee. The monthly management fee is charged through Stripe on the schedule shown at checkout or on your invoice.
Initiation fee. A one-time initiation fee covers the initial configuration calls and setup: the initial website build and changes, initial SEO setup, creating your ads and getting them live, and connecting your CRM and other tools. The amount depends on your business and is quoted to you before you are charged. The initiation fee is non-refundable.
Ad spend is separate. You pay Google, Meta, and any other advertising platform directly for ad spend. Our fee is for the work, not the media. We are not responsible for platform charges, policies, ad approvals or disapprovals, or account restrictions.
If a payment fails we may pause work until it is resolved. Fees do not include taxes, if any apply.
Month to month; cancelling
The service is month to month. You can cancel at any time by emailing thomas@linkdigital.io. Cancellation takes effect at the end of the month you have already paid for, and we then stop billing you. We do not refund the current month or the initiation fee.
What you own
- Your ad accounts are yours. We work in them with the access you give us, and they stay with you if you cancel.
- Your domain name, if you own it, stays yours.
- The website we build is owned by LinkDigital, not by you. You may use it while your service is active. If you cancel, the site is taken down unless we agree in writing that you buy it from us; ask us if you are interested.
- Your content, such as your name, logo, photos, video, and descriptions of your work, stays yours. You allow us to use it to provide the service.
No guarantees
We do not guarantee any result. That includes search rankings, website traffic, the number or quality of leads, calls, quotes, jobs won, revenue, return on ad spend, or how fast any of it happens. Nobody controls Google, Meta, or other platforms, and SEO takes months. Results from other businesses, including our own examples, are not a promise of what you will get.
What we need from you
- Accurate information about your business and timely access to the accounts and tools we need.
- Prompt answers and approvals when we ask for them. Delays on your side delay the work.
- That you hold any licenses and insurance your business needs, that the claims you ask us to publish are true, and that you have the right to use any photos, text, and other material you give us.
- Compliance with applicable law and each advertising platform's rules.
Disclaimer and limits on liability
The service is provided as is. To the fullest extent permitted by law, LinkDigital disclaims all warranties, express or implied. LinkDigital is not liable for indirect, incidental, consequential, or lost-profit damages, and its total liability for any claim related to the service is limited to the fees you paid us in the three months before the claim arose. Some jurisdictions do not allow certain limits, so parts of this may not apply to you.
Other terms
We are an independent contractor and do not give legal, tax, or financial advice. Florida law governs these terms, and disputes will be handled in the courts located in Orange County, Florida. If any part of these terms is unenforceable, the rest stays in force. These terms and any written order or invoice are the whole agreement between us on the service.
Website use
Content on this website is for information about LinkDigital's services. We may change or discontinue pages, offers, or booking availability without notice. Submitting an inquiry or booking a call does not create a paid engagement until we both agree in writing.
Do not use the site for unlawful activity, to submit someone else's information without permission, or to send malware or spam. We may refuse or terminate access that we reasonably believe violates these terms.
Text messaging
LinkDigital may send SMS or MMS through HighLevel / LeadConnector from our business number when you have asked us to follow up or have otherwise agreed to texts. Typical messages include replies to an inquiry, appointment details, and service follow-up. Message frequency varies. Message and data rates may apply.
Consent to text is not a condition of buying services. Reply STOP to opt out and HELP for help. You can also email thomas@linkdigital.io. We do not sell mobile phone numbers or share them with third parties for those parties' own marketing.
The LinkDigital SMS program is intended for individuals 18 years of age or older. By opting in you confirm you are 18+.
Supported carriers can change. Delivery is not guaranteed. Mobile carriers are not liable for delayed or undelivered messages. If you opt out we will stop marketing and non-essential texts; we may still send a single confirmation of the opt-out.
Privacy
How we collect and use information is described in our Privacy Policy. By using the site you also review that policy.
Bookings and third-party tools
Scheduling may run through Cal.com. Website inquiries may be stored in HubSpot. Advertising leads and texting use Meta and HighLevel. Those providers have their own terms.
The website itself
The website is provided as-is. We do not warrant uninterrupted or error-free operation.
Changes and contact
We may update these terms. The date above is the latest revision, and continuing to use the service after a change means you accept it. Questions: Tom Doyle-Engler, LinkDigital, thomas@linkdigital.io.